Refund policy

Return & Refund Policy

We want you to be fully satisfied with your JBO SKIN CARE purchase. If not, you may return it within 14 days.

Return Conditions

Products must be unopened, unused, and in original packaging.

How to Request a Return

Email us at returns@jboskincare.com with your order number and reason for return.

Refunds

Once we receive and inspect your return, we’ll process a full refund within 5–7 business days.

Note: Return shipping costs are at the customer's expense.