Refund policy
Return & Refund Policy
We want you to be fully satisfied with your JBO SKIN CARE purchase. If not, you may return it within 14 days.
Return Conditions
Products must be unopened, unused, and in original packaging.
How to Request a Return
Email us at returns@jboskincare.com with your order number and reason for return.
Refunds
Once we receive and inspect your return, we’ll process a full refund within 5–7 business days.
Note: Return shipping costs are at the customer's expense.