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FREQUENTLY ASKED QUESTIONS
What is your return policy?
We offer a 30-day hassle-free return policy. All items must be in original condition with tags attached. Our team processes returns within 3-5 business days after receiving your package.
Are your products environmentally friendly?
Absolutely! Sustainability is core to our mission. We use 100% organic materials, eco-friendly dyes, and biodegradable packaging. Our production process is carbon-neutral.
How can I track my order?
You'll receive a tracking number via email once your order ships. You can also track directly through your account dashboard on our website or mobile app.
Do you offer international shipping?
Yes! We ship to over 100 countries worldwide via DHL Express. International delivery typically takes 5-7 business days. All customs fees are calculated at checkout.